Shipping and Returns
Shipping
1. Shipping Time
Products will be shipped within 1-3 business days after order confirmation.
Delivery times vary depending on the area and type of delivery chosen by the customer. Please check with the shipping company you have chosen.
2. Shipping costs
Shipping costs vary depending on the weight of the item, delivery area, and promotions during each period.
Customers can check the shipping cost during the ordering process.
3. Order Tracking
When the customer successfully places an order, the customer will receive a tracking number via the channel used to place the order.
Customers can use the parcel number to check the delivery status via the shipping company's website.
Return Policy
1. Conditions for returning products
-Products that can be returned are only those that are expired and in their original condition.
– The product is damaged or defective due to manufacturing or the company.
2. Product return process
–Customers report problems by contacting the Line @furafriend.
–Send product photos along with the order number.
–Send products to the company address.
3. Shipping costs for return shipping
-In the event that the product is defective due to the company, the company is willing to pay for the return shipping.
FAQ Questions
